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FAQ

  • Where might my artwork be used in a film or television show?
    Art is used often throughout film and tv productions. Whether there is a lot of it hanging in an art gallery set, or a single piece on a character's bedroom wall.
  • Do you cover the costs of transporting the artwork?
    We usually cover the cost of getting your art to us initially, and releasing them back to you when you withdraw them from our care. If they are temporarily removed, e.g. for an exhibition or similar, we would ask that those costs are covered by yourself.
  • What if I need my art back?
    Of course we wouldn’t expect to have them exclusively and when you have them on exhibition just let us know - we can make sure they’re not booked on those dates and be here to help package them up or release them to yourself or a courier. If one of your pieces is sold, so permanently removed from our collection, then that is fine too and we can send it back. We would only ask for a couple of weeks notice so that we can retrieve it from any job it might be out on at the time.
  • What if my piece gets damaged?
    In the event that a piece gets damaged while out on hire, we would expect the production who damaged it to cover the full valuation cost. We are also insured in case for any reason this is not possible. In this instance we would pay you for the full value of the piece and then claim that money back from our insurer.
  • How many pieces should I send you?
    We recommend 3-5 pieces to start, but are very flexible to each individual artist and what you feel comfortable sending out to us - some only like to send 1 or 2 to test the system, whereas others will send us their whole studio worth.
  • Which sizes of artwork are most likely to be hired out?
    Usually pieces in around an A2 or A1 size do the best, but other sizes can also be hired out a fair amount. Any pieces that go nicely together in a set of 2-4 are of particular interest.
  • How to place an order
    You can use our website to request a quote. We will let you know whether the items are available on your requested dates and what your total will be. If this works for you then we will send you an invoice which must be paid before collection.  You can also come and take a look at our stock in person and speak to someone on site to get a quote.
  • Which details will we need for an order?
    To place an order with us we require the following: Company details including billing address Buyer's details including phone number and email address Confirmed hire date and hire period In some cases we may ask for ID, proof of address, and insurance details
  • Can I cancel an order?
    Once confirmed with a payment, cancellations will still be possible. We understand that a lot of last-minute changes can happen in our industry and try our best to work with you around them. Cancellations with more than a weeks' notice are free of charge, cancellations made within a week of the collection will be charged at 10% of the hire cost, and cancellations within 24 hours will be charged at 50%. It will be possible to change your order dates at no additional charge at any time leading up to collection.
  • How long is a hire week?
    We allow 8 days for the hire week. So, you can hire a prop at 8am on a Monday, and return it at 5pm the following Monday.
  • What if I return the art late?
    We will charge an extra week hire for each week you fail to return the art. Hire costs are usually 20% of the risk value for the first week of hire, 10% for the second week, and 5% for each week thereafter.
  • Is there a minimum hire charge?
    Our minimum hire is £30 + vat per contract
  • What is the clearance process?
    Once you have chosen the art you'd like to hire, you should get your production's clearance form(s) filled in with the appropriate details and sent over to us. We will forward it over to our artists and once signed will send back to you.

PROPER ART

Filwood House,

Filwood Road,

Bristol,

BS16 3RY

​​

01174 630500

info@properart.co.uk

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